I called the woman a mule, a moron, and told her she probably wasn't even important enough to have an window in her office. Told her she's a yes-woman with no soul. She said she understood my situation, not "The Situation", my situation, and told her she's probably lives in Podunk USA and deals with farm animals all day.
It's over, DirecTV blows. NEVER USE DIRECTV! EVER!
FUCK YOU DIRECTV!!